Shipping Information
Shipping
At BetilaAviary, we strive to ensure that your order arrives safely and promptly. Below is all the information you need to know about our shipping process.
Shipping Locations
We proudly offer shipping to customers both domestically and internationally. Whether you’re located within the same country or across the globe, we’ll ensure your order reaches you in the best condition.
- Domestic Shipping: Fast and reliable shipping across the country with various delivery options available.
- International Shipping: We ship worldwide! Please note that shipping times and costs will vary based on your location.
Shipping Costs
Shipping costs are calculated based on your location and the size and weight of your order. You will see the shipping charges at checkout before finalizing your purchase. We offer competitive rates through trusted carriers to provide the best value.
Shipping Timeframes
We aim to process and ship all orders within 2-3 business days. Shipping times may vary depending on your location:
- Domestic Shipping: 3-7 business days
- International Shipping: 7-21 business days
Please note that international shipments may experience delays due to customs processing, which is beyond our control.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can use this number to monitor the progress of your shipment online. If you experience any issues or have questions about your order’s status, feel free to reach out to our customer support team for assistance.
Shipping Restrictions
Please be aware that certain regions may have restrictions on the importation of live animals, plants, or products derived from wildlife. It is the customer’s responsibility to verify local regulations before placing an order. We are unable to ship to areas where local laws prohibit the importation of any items on our website.
Lost or Damaged Shipments
We take great care in packaging your order securely. However, if your package arrives damaged or if it has been lost in transit, please contact us immediately We will work with the shipping carrier to resolve the issue as quickly as possible.
We appreciate your business and are committed to ensuring a smooth shipping experience. If you have any further questions or concerns, don’t hesitate to reach out!